Ju 12 Privacy Policy — Your Data Is Completely Safe With Us

This Privacy Policy ju 12 applies to all users of its services. By visiting ju 12's website (ju12.net), creating an account, or using any of our services, you are considered to have agreed to this Privacy Policy.

We believe privacy is a fundamental right for every user. That's why ju 12 Your data is never collected unnecessarily, and whatever is collected is used solely to provide and improve our services.

This policy may be updated at any time. Any changes will be announced on the website and reflected in the "Last Updated" date. For significant changes, you will be notified via your registered email or SMS.

ju 12 The following types of information are collected:

Beyond the information stated above, ju 12 No unnecessary data is collected. Information relating to your health, religion, or political views is never collected under any circumstances.

ju 12 Your data is used for the following purposes:

• Account Management: To create, manage, and keep your profile secure.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints and issues promptly.
• Security Assurance: To prevent fraud and unauthorized access.
• Legal Obligation: To comply with regulatory authority guidelines.
• Service Improvement: For analytical purposes to improve your experience on the platform.
• Promotional Communications: To keep you informed about bonuses and offers, subject to your consent.

You can opt out of promotional SMS or emails at any time through your account settings. Please note that essential account and transaction notifications cannot be disabled.

ju 12 Your data is never sold. However, limited information may be shared with the following parties to facilitate service delivery:

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• KYC Verification Provider: Trusted third-party agencies for identity verification.
• Legal Authorities: When required by court order or regulatory authority directive.
• Technology Partners: Cloud and hosting providers that support platform operations.

With all of the above-mentioned third parties, ju 12holds a strict confidentiality agreement. They are not permitted to use your data beyond the specified purpose or share it elsewhere.

ju 12 We do not retain your data longer than necessary. Our general policy is as follows:

• Data is retained for the full duration your account remains active.
• Even after account closure, certain data may be retained for up to 5 years to meet legal obligations.
• Transaction records must be retained for a minimum of 7 years as required by financial regulatory authorities.
• Marketing data is deleted within 30 days of your opt-out.

Once the designated data retention period has expired ju 12 It is destroyed securely — digital files are permanently deleted and any physical documents are shredded.

ju 12Cookies are used on the website. Cookies are small text files stored in your browser that help improve your browsing experience.

• Essential Cookies: Required to keep your login session active and maintain security — these cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytical Cookies: To understand how the site is used — you can disable these if you prefer.
• Marketing Cookies: To show relevant offers — never used without your consent.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

ju 12As a user, you have the following rights over your own data:

To exercise any of the rights listed above, please support@ju12.netEmail us at and we will respond within 30 days.

ju 12 We use internationally recognized security standards to protect your information:

• SSL/TLS Encryption: All data is encrypted during site access and transmission.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Regular Security Audits: Regularly audited by independent third-party experts.
• Access Controls: Only authorized personnel have access to your data.
• Firewall & DDoS Protection: Servers are protected against cyber attacks.

In the event of a security breach, ju 12 Affected users will be notified within 72 hours and prompt action will be taken to minimize any harm. However, ju 12 is not responsible if a user shares their own password or falls victim to phishing.

ju 12's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

Age is verified at registration. If we are informed that a minor has created an account using false information, we will immediately close that account and delete all associated data.

If parents believe their child has accidentally registered on this platform, please immediately support@ju12.netto get in touch.

For any questions, concerns, or complaints regarding this Privacy Policy, you can reach our privacy team directly:

• Email: support@ju12.net
• Response Time: Typically within 24–48 hours
• Live Chat: Via the chat button at the bottom right of the site

We take all privacy-related complaints seriously and work to resolve them as quickly as possible. If you are not satisfied with our resolution, you have the right to raise the matter with the relevant regulatory authority.